Browser Troubleshooter

Problems ? Try this...
 

Step 1.  Can you open a popup window ?

open pop-up   disable pop-up blocker
 

Step 2.  Can you open a non-secure pdf?

non_secure pdf   re-install Adobe Reader
 

Step 3.  Can you open a secure pdf?

secure pdf   check permissions/security settings
 

Step 4.  Check browser version

check version
                 
 
Javascript Support:

Click here for instructions to enable javascript, if message the above states "doesn't support".

Cookie Configuration:

Click here for instructions to enable cookies, if the message above states "doesn't support".


Adobe pdf Support:

Click here for instructions to install Adobe Reader, if the message above states "doesn't support".
  
                       
 

Resources

          
    Get Adobe Reader              
IE and Updates
Internet Explorer 		  FireFox (Mozilla)
Firefox		    
     
* note: iCV LOS Interface requires IE 5.5 +
     
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